Privacy Policy

📄 Privacy Policy – Five Palm Car Rental Dubai

1. Introduction

We at Five Palm Car Rental Dubai (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our car rental services in Dubai.

Your use of our website or services means you consent to this policy.

2. Information We Collect

We may collect the following personal information when you book or interact with our services:

Personal Information:

Full name
Email address
Phone number
Contact address
Date of birth
Passport or Emirates ID information
Driver’s license details
Payment card information

Usage Data:

IP address
Browser type and version
Pages visited and time spent
Date and time of access

We collect this information to process bookings, confirm reservations, communicate with you, improve our services, and fulfill legal obligations.

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

Improve website performance
Understand user behavior
Personalize content

You can manage or disable cookies via your browser settings. Disabling some cookies may affect site functionality.

4. How We Use Your Data

We use your information to:

Process your booking and complete transactions
Communicate booking confirmations, invoices, and updates
Improve our website and customer experience
Comply with legal and regulatory requirements

We may also use data for marketing only if you have given consent.

5. Sharing Your Information

We do not sell or rent your personal data to third parties for marketing purposes.

We may share data with:

Service providers (e.g., payment processors)
Legal authorities when required by law
Business partners directly involved in your rental

All third parties are obligated to protect your data.

6. Data Security

We take industry-standard safeguards such as encryption, firewalls, and access controls to protect your information. However, no method of transmission over the internet is absolutely secure.

7. Data Retention

We retain your personal information only as long as needed for the purposes outlined above, including legal compliance or dispute resolution.

8. Your Rights

Depending on applicable law, you may have the right to:

Access your data
Correct inaccuracies
Request deletion
Withdraw consent

To exercise any rights, contact us via the details below.

9. Contact Us

If you have privacy questions, please contact:

📧 info@fivepalmcarrentaldubai.com
📞 +971-588496807
📍 Dubai, United Arab Emirates